1. Hotel Location and Operation
Naiwok Hills is a hotel located in Thailand and operates entirely under Thai laws and regulations.
2. Website Management and Reservation Services
The website naiwokhills.com is managed by Asiaround, S.L.U., which also acts as an online travel agency responsible for handling reservations made through the website.
Details of the managing entity:
- Name: Asiaround, S.L.U.
- NIF: B70803382
- Tourism License Title: I-AV-0004904.1
- Address: C/ Alcalde José Ramírez Bethencourt, nº 13, 35004, Las Palmas de Gran Canaria
- Email: [email protected]
3. Scope of Responsibility
- Asiaround’s Role:
Asiaround, S.L.U. acts as the intermediary responsible for facilitating reservations on behalf of Naiwok Hills. Upon confirming a reservation, guests enter into an agreement with the hotel for accommodation services, while payment processing and booking facilitation are managed by Asiaround, S.L.U. - Naiwok Hills’s Role:
Naiwok Hills is solely responsible for delivering the accommodation services and related facilities as described in the reservation.
4. Applicable Law
- Website and Reservation Disputes:
For matters related to the use of the website or the booking process, Spanish legislation applies, as Asiaround, S.L.U. is the managing entity. - Hotel Service Disputes:
For issues related to the stay, services, or facilities provided by Naiwok Hills, Thai laws and regulations apply.
5. Cancellation and Refund Policy
Reservations made through the website are subject to the cancellation and refund policies outlined during the booking process. These terms are managed by Asiaround, S.L.U. on behalf of Naiwok Hills and are compliant with applicable consumer protection laws.
6. Contact Information
For any inquiries related to reservations, website issues, or cancellations, please contact Asiaround, S.L.U. at:
- Email: [email protected]